COCOON has a standard "no return" policy. All items are sold in "as-is" condition and all sales are final. However, because COCOON's brick and mortar shop is now closed due to COVID 19, all online sales will be refundable within 7 days of the store re-opening. Please try to ensure that the products you are buying are the correct size, color and style prior to purchase. Thank you for your support and business during this time. We appreciate you!